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Set priority override
curl --request PUT \
  --url https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id} \
  --header 'Authorization: <api-key>' \
  --header 'Content-Type: application/json' \
  --data '{}'
{
  "case": {
    "createTime": "2025-09-22T10:30:00.000Z",
    "groupings": [
      {
        "key": "service",
        "value": "payments"
      }
    ],
    "id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
    "impactedEntities": [
      {
        "apmDatabase": {
          "name": "orders-db",
          "system": "postgresql"
        }
      }
    ],
    "labels": [
      {
        "key": "service",
        "value": "payments"
      }
    ],
    "title": "Database outage investigation",
    "acknowledgeTime": "2023-11-07T05:31:56Z",
    "aiSummary": "<string>",
    "assignee": {
      "userId": "3af152ee-9eaf-4803-87f1-23c5fb2fbaa0"
    },
    "caseIndicators": {
      "alertIndicators": [
        {
          "alertId": "f56645c5-9cd4-4b9f-961f-4f852d8835a0",
          "alertVersions": [
            "1eae3615-79e7-4b54-88e0-6a77def653bf",
            "2fbf4726-8af8-5c65-99f1-7b88ef764c0g"
          ],
          "latestAlertVersion": "1eae3615-79e7-4b54-88e0-6a77def653bf",
          "permutations": [
            {
              "permutation": {}
            }
          ],
          "triggerTime": "2025-09-22T10:30:00.000Z",
          "resolveTime": "2025-09-22T11:05:00.000Z",
          "suppression": {
            "activeSuppressionRules": {
              "suppressionRuleIds": [
                "1eae3615-79e7-4b54-88e0-6a77def653bf",
                "2fbf4726-8af8-5c65-99f1-7b88ef764c0e"
              ]
            },
            "suppressedTime": "2025-09-22T10:30:00.000Z"
          }
        }
      ],
      "prometheusAlertIndicators": [
        {
          "alertGroupId": "5d41402abc4b2a76b9719d911017c592",
          "alerts": [
            {
              "alertGroupId": "5d41402abc4b2a76b9719d911017c592",
              "alertName": "HighRequestLatency",
              "annotations": {},
              "createdAt": "2025-09-22T10:30:00.000Z",
              "fingerprint": "a1b2c3d4e5f6a7b8",
              "generatorUrl": "https://prometheus.example.com/graph?g0.expr=...",
              "labels": {},
              "status": {
                "resolved": {
                  "resolvedAt": "2025-09-22T11:05:00.000Z",
                  "triggeredAt": "2025-09-22T10:30:00.000Z"
                }
              },
              "updatedAt": "2025-09-22T11:05:00.000Z",
              "query": {
                "promql": "histogram_quantile(0.95, rate(http_request_duration_seconds_bucket[5m])) > 1"
              }
            }
          ],
          "externalUrl": "https://alertmanager.example.com",
          "groupLabels": {},
          "receivedAt": "2025-09-22T10:30:00.000Z",
          "receiver": "webhook-coralogix",
          "status": {
            "resolved": {
              "resolvedAt": "2025-09-22T11:05:00.000Z",
              "triggeredAt": "2025-09-22T10:30:00.000Z"
            }
          },
          "updatedAt": "2025-09-22T11:05:00.000Z"
        }
      ]
    },
    "duration": "",
    "kpiBreaches": {
      "breachedKpis": [
        {
          "breachedAt": "2025-09-22T11:00:00.000Z",
          "createdAt": "2025-09-22T11:00:00.000Z",
          "id": "3f166e9f-3c88-4af2-b52e-138f339dab3e"
        }
      ]
    },
    "priorityDetails": {},
    "readableId": "CASE-123",
    "resolutionDetails": {
      "reason": "Case was not applicable.",
      "resolveTime": "2025-09-22T11:15:00.000Z",
      "resolvedBy": {
        "apiKey": {}
      }
    },
    "updateTime": "2023-11-07T05:31:56Z"
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.coralogix.com/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

Authorization
string
header
required

API key authentication

Path Parameters

id
string
required

ID of the case. Accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).

Required string length: 1 - 64
Pattern: ^([0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}|[A-Z]+-[0-9]+)$
Example:

"3f166e9f-3c88-4af2-b52e-138f339dab3e"

Body

application/json

Request to override a case's computed priority with a specific value.

priority
enum<string>
required

Case priority.

Available options:
CASE_PRIORITY_UNSPECIFIED,
CASE_PRIORITY_P1,
CASE_PRIORITY_P2,
CASE_PRIORITY_P3,
CASE_PRIORITY_P4,
CASE_PRIORITY_P5

Response

Response containing the case with its updated priority override.

case
Case · object
required

Represents a case within the Cases service.