Remove priority override
curl --request DELETE \
--url https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id} \
--header 'Authorization: <api-key>'{
"case": {
"createTime": "2025-09-22T10:30:00.000Z",
"groupings": [
{
"key": "service",
"value": "payments"
}
],
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
"impactedEntities": [
{
"apmDatabase": {
"name": "orders-db",
"system": "postgresql"
}
}
],
"labels": [
{
"key": "service",
"value": "payments"
}
],
"title": "Database outage investigation",
"acknowledgeTime": "2023-11-07T05:31:56Z",
"aiSummary": "<string>",
"assignee": {
"userId": "3af152ee-9eaf-4803-87f1-23c5fb2fbaa0"
},
"caseIndicators": {
"alertIndicators": [
{
"alertId": "f56645c5-9cd4-4b9f-961f-4f852d8835a0",
"alertVersions": [
"1eae3615-79e7-4b54-88e0-6a77def653bf",
"2fbf4726-8af8-5c65-99f1-7b88ef764c0g"
],
"latestAlertVersion": "1eae3615-79e7-4b54-88e0-6a77def653bf",
"permutations": [
{
"permutation": {}
}
],
"triggerTime": "2025-09-22T10:30:00.000Z",
"resolveTime": "2025-09-22T11:05:00.000Z",
"suppression": {
"activeSuppressionRules": {
"suppressionRuleIds": [
"1eae3615-79e7-4b54-88e0-6a77def653bf",
"2fbf4726-8af8-5c65-99f1-7b88ef764c0e"
]
},
"suppressedTime": "2025-09-22T10:30:00.000Z"
}
}
],
"prometheusAlertIndicators": [
{
"alertGroupId": "5d41402abc4b2a76b9719d911017c592",
"alerts": [
{
"alertGroupId": "5d41402abc4b2a76b9719d911017c592",
"alertName": "HighRequestLatency",
"annotations": {},
"createdAt": "2025-09-22T10:30:00.000Z",
"fingerprint": "a1b2c3d4e5f6a7b8",
"generatorUrl": "https://prometheus.example.com/graph?g0.expr=...",
"labels": {},
"status": {
"resolved": {
"resolvedAt": "2025-09-22T11:05:00.000Z",
"triggeredAt": "2025-09-22T10:30:00.000Z"
}
},
"updatedAt": "2025-09-22T11:05:00.000Z",
"query": {
"promql": "histogram_quantile(0.95, rate(http_request_duration_seconds_bucket[5m])) > 1"
}
}
],
"externalUrl": "https://alertmanager.example.com",
"groupLabels": {},
"receivedAt": "2025-09-22T10:30:00.000Z",
"receiver": "webhook-coralogix",
"status": {
"resolved": {
"resolvedAt": "2025-09-22T11:05:00.000Z",
"triggeredAt": "2025-09-22T10:30:00.000Z"
}
},
"updatedAt": "2025-09-22T11:05:00.000Z"
}
]
},
"duration": "",
"kpiBreaches": {
"breachedKpis": [
{
"breachedAt": "2025-09-22T11:00:00.000Z",
"createdAt": "2025-09-22T11:00:00.000Z",
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e"
}
]
},
"priorityDetails": {},
"readableId": "CASE-123",
"resolutionDetails": {
"reason": "Case was not applicable.",
"resolveTime": "2025-09-22T11:15:00.000Z",
"resolvedBy": {
"apiKey": {}
}
},
"updateTime": "2023-11-07T05:31:56Z"
}
}Cases Service
Remove priority override
Remove a previously set priority override for a case.
Requires the following permissions:
case:Update
Remove priority override
curl --request DELETE \
--url https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1/{id} \
--header 'Authorization: <api-key>'{
"case": {
"createTime": "2025-09-22T10:30:00.000Z",
"groupings": [
{
"key": "service",
"value": "payments"
}
],
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
"impactedEntities": [
{
"apmDatabase": {
"name": "orders-db",
"system": "postgresql"
}
}
],
"labels": [
{
"key": "service",
"value": "payments"
}
],
"title": "Database outage investigation",
"acknowledgeTime": "2023-11-07T05:31:56Z",
"aiSummary": "<string>",
"assignee": {
"userId": "3af152ee-9eaf-4803-87f1-23c5fb2fbaa0"
},
"caseIndicators": {
"alertIndicators": [
{
"alertId": "f56645c5-9cd4-4b9f-961f-4f852d8835a0",
"alertVersions": [
"1eae3615-79e7-4b54-88e0-6a77def653bf",
"2fbf4726-8af8-5c65-99f1-7b88ef764c0g"
],
"latestAlertVersion": "1eae3615-79e7-4b54-88e0-6a77def653bf",
"permutations": [
{
"permutation": {}
}
],
"triggerTime": "2025-09-22T10:30:00.000Z",
"resolveTime": "2025-09-22T11:05:00.000Z",
"suppression": {
"activeSuppressionRules": {
"suppressionRuleIds": [
"1eae3615-79e7-4b54-88e0-6a77def653bf",
"2fbf4726-8af8-5c65-99f1-7b88ef764c0e"
]
},
"suppressedTime": "2025-09-22T10:30:00.000Z"
}
}
],
"prometheusAlertIndicators": [
{
"alertGroupId": "5d41402abc4b2a76b9719d911017c592",
"alerts": [
{
"alertGroupId": "5d41402abc4b2a76b9719d911017c592",
"alertName": "HighRequestLatency",
"annotations": {},
"createdAt": "2025-09-22T10:30:00.000Z",
"fingerprint": "a1b2c3d4e5f6a7b8",
"generatorUrl": "https://prometheus.example.com/graph?g0.expr=...",
"labels": {},
"status": {
"resolved": {
"resolvedAt": "2025-09-22T11:05:00.000Z",
"triggeredAt": "2025-09-22T10:30:00.000Z"
}
},
"updatedAt": "2025-09-22T11:05:00.000Z",
"query": {
"promql": "histogram_quantile(0.95, rate(http_request_duration_seconds_bucket[5m])) > 1"
}
}
],
"externalUrl": "https://alertmanager.example.com",
"groupLabels": {},
"receivedAt": "2025-09-22T10:30:00.000Z",
"receiver": "webhook-coralogix",
"status": {
"resolved": {
"resolvedAt": "2025-09-22T11:05:00.000Z",
"triggeredAt": "2025-09-22T10:30:00.000Z"
}
},
"updatedAt": "2025-09-22T11:05:00.000Z"
}
]
},
"duration": "",
"kpiBreaches": {
"breachedKpis": [
{
"breachedAt": "2025-09-22T11:00:00.000Z",
"createdAt": "2025-09-22T11:00:00.000Z",
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e"
}
]
},
"priorityDetails": {},
"readableId": "CASE-123",
"resolutionDetails": {
"reason": "Case was not applicable.",
"resolveTime": "2025-09-22T11:15:00.000Z",
"resolvedBy": {
"apiKey": {}
}
},
"updateTime": "2023-11-07T05:31:56Z"
}
}Authorizations
API key authentication
Path Parameters
ID of the case. Accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).
Required string length:
1 - 64Pattern:
^([0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}|[A-Z]+-[0-9]+)$Example:
"3f166e9f-3c88-4af2-b52e-138f339dab3e"
Response
Response containing the case after clearing its priority override.
Represents a case within the Cases service.
Show child attributes
Show child attributes
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