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Case Events service overview

The Case Events service manages the events that appear on a case’s Activity timeline. Use it to list the events on a case, retrieve a single event by ID, and create, update, or delete comment events on a case. The service also exposes a sync endpoint that lets Coralogix Cases pull comments from external systems (for example, Slack) into the case timeline. Learn more in our documentation.

Authentication and permissions

To use the Case Events service API you need to create a personal or team API key. Cases do not ship with a permission preset; add the individual case:* permissions you need.

Common error response codes