Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.coralogix.com/llms.txt

Use this file to discover all available pages before exploring further.

Case Events service overview

The Case Events service manages the events that appear on a case’s Activity timeline. Use it to list the events on a case, retrieve a single event by ID, and create, update, or delete comment events on a case. The service also exposes a sync endpoint that lets Coralogix Cases pull comments from external systems (for example, Slack) into the case timeline. Learn more in our documentation.

Authentication and permissions

To use the Case Events service API you need to create a personal or team API key. Cases do not ship with a permission preset; add the individual case:* permissions you need.
PresetsPermissionDescription
case:ReadList events for a case and retrieve a single event by ID.
case:CommentCreate, update, or delete a comment event, and sync events from an external system into the case timeline.

Common error response codes

Status CodeDescription
400 Bad RequestResponse code 400
401 UnauthorizedResponse code 401
403 ForbiddenResponse code 403
404 Not FoundReturned when the case or event does not exist.
500 Internal Server ErrorResponse code 500