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Resolve multiple cases

Authorizations

Authorization
string
header
required

API key authentication

Body

application/json

Request to resolve multiple cases

ids
string[]
required

IDs of the cases to resolve. Each entry accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).

Required array length: 1 - 1000 elements

IDs of the cases to resolve. Each entry accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).

Required string length: 1 - 64
Pattern: ^([0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}|[A-Z]+-[0-9]+)$
Example:
reason
string

Reason for resolution

Required string length: 1 - 4096
Pattern: ^[\s\S]*$
Example:

"These cases are no longer active."

Response

Response containing the updated cases

cases
Case · object[]
required

Updated cases

Maximum array length: 1000