Resolve a case
curl --request PUT \
--url https://api.coralogix.com/mgmt/openapi/5/cases/resolved/v1/{id} \
--header 'Authorization: <api-key>' \
--header 'Content-Type: application/json' \
--data '
{
"reason": "This case is not applicable."
}
'{
"case": {
"createTime": "2025-09-22T10:30:00.000Z",
"groupings": [
{
"key": "service",
"value": "payments"
}
],
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
"impactedEntities": [
{
"apmDatabase": {
"name": "orders-db",
"system": "postgresql"
}
}
],
"labels": [
{
"key": "service",
"value": "payments"
}
],
"title": "Database outage investigation",
"acknowledgeTime": "2023-11-07T05:31:56Z",
"aiSummary": "<string>",
"assignee": {
"userId": "3af152ee-9eaf-4803-87f1-23c5fb2fbaa0"
},
"caseIndicators": {
"alertIndicators": [
{
"alertId": "f56645c5-9cd4-4b9f-961f-4f852d8835a0",
"alertVersions": [
"1eae3615-79e7-4b54-88e0-6a77def653bf",
"2fbf4726-8af8-5c65-99f1-7b88ef764c0g"
],
"latestAlertVersion": "1eae3615-79e7-4b54-88e0-6a77def653bf",
"permutations": [
{
"permutation": {}
}
],
"triggerTime": "2025-09-22T10:30:00.000Z",
"resolveTime": "2025-09-22T11:05:00.000Z",
"suppression": {
"activeSuppressionRules": {
"suppressionRuleIds": [
"1eae3615-79e7-4b54-88e0-6a77def653bf",
"2fbf4726-8af8-5c65-99f1-7b88ef764c0e"
]
},
"suppressedTime": "2025-09-22T10:30:00.000Z"
}
}
],
"prometheusAlertIndicators": [
{
"alertGroupId": "5d41402abc4b2a76b9719d911017c592",
"alerts": [
{
"alertGroupId": "5d41402abc4b2a76b9719d911017c592",
"alertName": "HighRequestLatency",
"annotations": {},
"createdAt": "2025-09-22T10:30:00.000Z",
"fingerprint": "a1b2c3d4e5f6a7b8",
"generatorUrl": "https://prometheus.example.com/graph?g0.expr=...",
"labels": {},
"status": {
"resolved": {
"resolvedAt": "2025-09-22T11:05:00.000Z",
"triggeredAt": "2025-09-22T10:30:00.000Z"
}
},
"updatedAt": "2025-09-22T11:05:00.000Z",
"query": {
"promql": "histogram_quantile(0.95, rate(http_request_duration_seconds_bucket[5m])) > 1"
}
}
],
"externalUrl": "https://alertmanager.example.com",
"groupLabels": {},
"receivedAt": "2025-09-22T10:30:00.000Z",
"receiver": "webhook-coralogix",
"status": {
"resolved": {
"resolvedAt": "2025-09-22T11:05:00.000Z",
"triggeredAt": "2025-09-22T10:30:00.000Z"
}
},
"updatedAt": "2025-09-22T11:05:00.000Z"
}
]
},
"duration": "",
"kpiBreaches": {
"breachedKpis": [
{
"breachedAt": "2025-09-22T11:00:00.000Z",
"createdAt": "2025-09-22T11:00:00.000Z",
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e"
}
]
},
"priorityDetails": {},
"readableId": "CASE-123",
"resolutionDetails": {
"reason": "Case was not applicable.",
"resolveTime": "2025-09-22T11:15:00.000Z",
"resolvedBy": {
"apiKey": {}
}
},
"updateTime": "2023-11-07T05:31:56Z"
}
}Cases Service
Resolve a case
Mark a case as resolved.
Requires the following permissions:
case:Close
Resolve a case
curl --request PUT \
--url https://api.coralogix.com/mgmt/openapi/5/cases/resolved/v1/{id} \
--header 'Authorization: <api-key>' \
--header 'Content-Type: application/json' \
--data '
{
"reason": "This case is not applicable."
}
'{
"case": {
"createTime": "2025-09-22T10:30:00.000Z",
"groupings": [
{
"key": "service",
"value": "payments"
}
],
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
"impactedEntities": [
{
"apmDatabase": {
"name": "orders-db",
"system": "postgresql"
}
}
],
"labels": [
{
"key": "service",
"value": "payments"
}
],
"title": "Database outage investigation",
"acknowledgeTime": "2023-11-07T05:31:56Z",
"aiSummary": "<string>",
"assignee": {
"userId": "3af152ee-9eaf-4803-87f1-23c5fb2fbaa0"
},
"caseIndicators": {
"alertIndicators": [
{
"alertId": "f56645c5-9cd4-4b9f-961f-4f852d8835a0",
"alertVersions": [
"1eae3615-79e7-4b54-88e0-6a77def653bf",
"2fbf4726-8af8-5c65-99f1-7b88ef764c0g"
],
"latestAlertVersion": "1eae3615-79e7-4b54-88e0-6a77def653bf",
"permutations": [
{
"permutation": {}
}
],
"triggerTime": "2025-09-22T10:30:00.000Z",
"resolveTime": "2025-09-22T11:05:00.000Z",
"suppression": {
"activeSuppressionRules": {
"suppressionRuleIds": [
"1eae3615-79e7-4b54-88e0-6a77def653bf",
"2fbf4726-8af8-5c65-99f1-7b88ef764c0e"
]
},
"suppressedTime": "2025-09-22T10:30:00.000Z"
}
}
],
"prometheusAlertIndicators": [
{
"alertGroupId": "5d41402abc4b2a76b9719d911017c592",
"alerts": [
{
"alertGroupId": "5d41402abc4b2a76b9719d911017c592",
"alertName": "HighRequestLatency",
"annotations": {},
"createdAt": "2025-09-22T10:30:00.000Z",
"fingerprint": "a1b2c3d4e5f6a7b8",
"generatorUrl": "https://prometheus.example.com/graph?g0.expr=...",
"labels": {},
"status": {
"resolved": {
"resolvedAt": "2025-09-22T11:05:00.000Z",
"triggeredAt": "2025-09-22T10:30:00.000Z"
}
},
"updatedAt": "2025-09-22T11:05:00.000Z",
"query": {
"promql": "histogram_quantile(0.95, rate(http_request_duration_seconds_bucket[5m])) > 1"
}
}
],
"externalUrl": "https://alertmanager.example.com",
"groupLabels": {},
"receivedAt": "2025-09-22T10:30:00.000Z",
"receiver": "webhook-coralogix",
"status": {
"resolved": {
"resolvedAt": "2025-09-22T11:05:00.000Z",
"triggeredAt": "2025-09-22T10:30:00.000Z"
}
},
"updatedAt": "2025-09-22T11:05:00.000Z"
}
]
},
"duration": "",
"kpiBreaches": {
"breachedKpis": [
{
"breachedAt": "2025-09-22T11:00:00.000Z",
"createdAt": "2025-09-22T11:00:00.000Z",
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e"
}
]
},
"priorityDetails": {},
"readableId": "CASE-123",
"resolutionDetails": {
"reason": "Case was not applicable.",
"resolveTime": "2025-09-22T11:15:00.000Z",
"resolvedBy": {
"apiKey": {}
}
},
"updateTime": "2023-11-07T05:31:56Z"
}
}Documentation Index
Fetch the complete documentation index at: https://docs.coralogix.com/llms.txt
Use this file to discover all available pages before exploring further.
Authorizations
API key authentication
Path Parameters
ID of the case to resolve. Accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).
Required string length:
1 - 64Pattern:
^([0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}|[A-Z]+-[0-9]+)$Example:
"3f166e9f-3c88-4af2-b52e-138f339dab3e"
Body
application/json
Request to mark a case as resolved.
Reason to resolve
Required string length:
1 - 500Pattern:
^[\s\S]*$Example:
"This case is not applicable."
Response
Response containing the case after it has been resolved.
Represents a case within the Cases service.
Show child attributes
Show child attributes
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