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Override priority for multiple cases

Authorizations

Authorization
string
header
required

API key authentication

Body

application/json

Request to override priority for multiple cases

ids
string[]
required

IDs of the cases to override priority for. Each entry accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).

Required array length: 1 - 1000 elements

IDs of the cases to override priority for. Each entry accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).

Required string length: 1 - 64
Pattern: ^([0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}|[A-Z]+-[0-9]+)$
Example:
priority
enum<string>
required

Case priority.

Available options:
CASE_PRIORITY_UNSPECIFIED,
CASE_PRIORITY_P1,
CASE_PRIORITY_P2,
CASE_PRIORITY_P3,
CASE_PRIORITY_P4,
CASE_PRIORITY_P5

Response

Response containing the updated cases

cases
Case · object[]
required

Updated cases

Maximum array length: 1000