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Override priority for multiple cases
curl --request POST \
  --url https://api.coralogix.com/mgmt/openapi/5/cases/priority-override/v1 \
  --header 'Authorization: <api-key>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "ids": [
    "3f166e9f-3c88-4af2-b52e-138f339dab3e",
    "CASE-123"
  ]
}
'
{
  "cases": [
    {
      "createTime": "2025-09-22T10:30:00.000Z",
      "groupings": [
        {
          "key": "service",
          "value": "payments"
        }
      ],
      "id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
      "impactedEntities": [
        {
          "apmDatabase": {
            "name": "orders-db",
            "system": "postgresql"
          }
        }
      ],
      "labels": [
        {
          "key": "service",
          "value": "payments"
        }
      ],
      "title": "Database outage investigation",
      "acknowledgeTime": "2023-11-07T05:31:56Z",
      "aiSummary": "<string>",
      "assignee": {
        "userId": "3af152ee-9eaf-4803-87f1-23c5fb2fbaa0"
      },
      "caseIndicators": {
        "alertIndicators": [
          {
            "alertId": "f56645c5-9cd4-4b9f-961f-4f852d8835a0",
            "alertVersions": [
              "1eae3615-79e7-4b54-88e0-6a77def653bf",
              "2fbf4726-8af8-5c65-99f1-7b88ef764c0g"
            ],
            "latestAlertVersion": "1eae3615-79e7-4b54-88e0-6a77def653bf",
            "permutations": [
              {
                "permutation": {}
              }
            ],
            "triggerTime": "2025-09-22T10:30:00.000Z",
            "resolveTime": "2025-09-22T11:05:00.000Z",
            "suppression": {
              "activeSuppressionRules": {
                "suppressionRuleIds": [
                  "1eae3615-79e7-4b54-88e0-6a77def653bf",
                  "2fbf4726-8af8-5c65-99f1-7b88ef764c0e"
                ]
              },
              "suppressedTime": "2025-09-22T10:30:00.000Z"
            }
          }
        ],
        "prometheusAlertIndicators": [
          {
            "alertGroupId": "5d41402abc4b2a76b9719d911017c592",
            "alerts": [
              {
                "alertGroupId": "5d41402abc4b2a76b9719d911017c592",
                "alertName": "HighRequestLatency",
                "annotations": {},
                "createdAt": "2025-09-22T10:30:00.000Z",
                "fingerprint": "a1b2c3d4e5f6a7b8",
                "generatorUrl": "https://prometheus.example.com/graph?g0.expr=...",
                "labels": {},
                "status": {
                  "resolved": {
                    "resolvedAt": "2025-09-22T11:05:00.000Z",
                    "triggeredAt": "2025-09-22T10:30:00.000Z"
                  }
                },
                "updatedAt": "2025-09-22T11:05:00.000Z",
                "query": {
                  "promql": "histogram_quantile(0.95, rate(http_request_duration_seconds_bucket[5m])) > 1"
                }
              }
            ],
            "externalUrl": "https://alertmanager.example.com",
            "groupLabels": {},
            "receivedAt": "2025-09-22T10:30:00.000Z",
            "receiver": "webhook-coralogix",
            "status": {
              "resolved": {
                "resolvedAt": "2025-09-22T11:05:00.000Z",
                "triggeredAt": "2025-09-22T10:30:00.000Z"
              }
            },
            "updatedAt": "2025-09-22T11:05:00.000Z"
          }
        ]
      },
      "duration": "",
      "kpiBreaches": {
        "breachedKpis": [
          {
            "breachedAt": "2025-09-22T11:00:00.000Z",
            "createdAt": "2025-09-22T11:00:00.000Z",
            "id": "3f166e9f-3c88-4af2-b52e-138f339dab3e"
          }
        ]
      },
      "priorityDetails": {},
      "readableId": "CASE-123",
      "resolutionDetails": {
        "reason": "Case was not applicable.",
        "resolveTime": "2025-09-22T11:15:00.000Z",
        "resolvedBy": {
          "apiKey": {}
        }
      },
      "updateTime": "2023-11-07T05:31:56Z"
    }
  ]
}

Documentation Index

Fetch the complete documentation index at: https://docs.coralogix.com/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

API key authentication

Body

application/json

Request to override priority for multiple cases

​
ids
string[]
required

IDs of the cases to override priority for. Each entry accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).

Required array length: 1 - 1000 elements

IDs of the cases to override priority for. Each entry accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).

Required string length: 1 - 64
Pattern: ^([0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}|[A-Z]+-[0-9]+)$
Example:
[
  "3f166e9f-3c88-4af2-b52e-138f339dab3e",
  "CASE-123"
]
​
priority
enum<string>
required

Case priority.

Available options:
CASE_PRIORITY_UNSPECIFIED,
CASE_PRIORITY_P1,
CASE_PRIORITY_P2,
CASE_PRIORITY_P3,
CASE_PRIORITY_P4,
CASE_PRIORITY_P5

Response

Response containing the updated cases

​
cases
Case · object[]
required

Updated cases

Maximum array length: 1000