Create a comment event
Case Events Service
Create a comment event
Create a new comment event for a case.
Requires the following permissions:
case:Comment
Create a comment event
Documentation Index
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Authorizations
API key authentication
Path Parameters
ID of the case to add the event to. Accepts either the case UUID (the id field on a case) or the readable identifier (the readable_id field, e.g. CASE-123).
Required string length:
1 - 64Pattern:
^([0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}|[A-Z]+-[0-9]+)$Example:
"3f166e9f-3c88-4af2-b52e-138f339dab3e"
Body
application/json
Request for creating a comment on a case.
Comment text to update
Example:
"This is updated text"
Attachments to the comment
- Comment attachment
- Comment attachment
- Comment attachment
Response
Response returned after successfully creating a comment.
Represents an immutable entry in a case's event timeline.