Update a case settings team configuration
curl --request PATCH \
--url https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id} \
--header 'Authorization: <api-key>' \
--header 'Content-Type: application/json' \
--data '
{
"caseLifecycle": {
"autoResolve": {
"enabled": true,
"inactivePeriod": "3600s"
},
"kpi": {
"thresholds": [
{
"enabled": true,
"threshold": "300s"
}
]
},
"resolutionSnoozePeriod": "600s",
"suppressionPeriod": "3600s"
},
"globalIndicatorSettings": {
"enabled": true,
"filteringConditions": [
{
"enabled": true,
"entityLabels": {
"all": {},
"values": {
"items": [
{
"key": "service",
"value": "payments"
}
]
}
},
"priorities": {
"all": {},
"values": {
"items": []
}
}
}
]
},
"name": "SRE Case Settings"
}
'import requests
url = "https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}"
payload = {
"caseLifecycle": {
"autoResolve": {
"enabled": True,
"inactivePeriod": "3600s"
},
"kpi": { "thresholds": [
{
"enabled": True,
"threshold": "300s"
}
] },
"resolutionSnoozePeriod": "600s",
"suppressionPeriod": "3600s"
},
"globalIndicatorSettings": {
"enabled": True,
"filteringConditions": [
{
"enabled": True,
"entityLabels": {
"all": {},
"values": { "items": [
{
"key": "service",
"value": "payments"
}
] }
},
"priorities": {
"all": {},
"values": { "items": [] }
}
}
]
},
"name": "SRE Case Settings"
}
headers = {
"Authorization": "<api-key>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
caseLifecycle: {
autoResolve: {enabled: true, inactivePeriod: '3600s'},
kpi: {thresholds: [{enabled: true, threshold: '300s'}]},
resolutionSnoozePeriod: '600s',
suppressionPeriod: '3600s'
},
globalIndicatorSettings: {
enabled: true,
filteringConditions: [
{
enabled: true,
entityLabels: {all: {}, values: {items: [{key: 'service', value: 'payments'}]}},
priorities: {all: {}, values: {items: []}}
}
]
},
name: 'SRE Case Settings'
})
};
fetch('https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'caseLifecycle' => [
'autoResolve' => [
'enabled' => true,
'inactivePeriod' => '3600s'
],
'kpi' => [
'thresholds' => [
[
'enabled' => true,
'threshold' => '300s'
]
]
],
'resolutionSnoozePeriod' => '600s',
'suppressionPeriod' => '3600s'
],
'globalIndicatorSettings' => [
'enabled' => true,
'filteringConditions' => [
[
'enabled' => true,
'entityLabels' => [
'all' => [
],
'values' => [
'items' => [
[
'key' => 'service',
'value' => 'payments'
]
]
]
],
'priorities' => [
'all' => [
],
'values' => [
'items' => [
]
]
]
]
]
],
'name' => 'SRE Case Settings'
]),
CURLOPT_HTTPHEADER => [
"Authorization: <api-key>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}"
payload := strings.NewReader("{\n \"caseLifecycle\": {\n \"autoResolve\": {\n \"enabled\": true,\n \"inactivePeriod\": \"3600s\"\n },\n \"kpi\": {\n \"thresholds\": [\n {\n \"enabled\": true,\n \"threshold\": \"300s\"\n }\n ]\n },\n \"resolutionSnoozePeriod\": \"600s\",\n \"suppressionPeriod\": \"3600s\"\n },\n \"globalIndicatorSettings\": {\n \"enabled\": true,\n \"filteringConditions\": [\n {\n \"enabled\": true,\n \"entityLabels\": {\n \"all\": {},\n \"values\": {\n \"items\": [\n {\n \"key\": \"service\",\n \"value\": \"payments\"\n }\n ]\n }\n },\n \"priorities\": {\n \"all\": {},\n \"values\": {\n \"items\": []\n }\n }\n }\n ]\n },\n \"name\": \"SRE Case Settings\"\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}")
.header("Authorization", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"caseLifecycle\": {\n \"autoResolve\": {\n \"enabled\": true,\n \"inactivePeriod\": \"3600s\"\n },\n \"kpi\": {\n \"thresholds\": [\n {\n \"enabled\": true,\n \"threshold\": \"300s\"\n }\n ]\n },\n \"resolutionSnoozePeriod\": \"600s\",\n \"suppressionPeriod\": \"3600s\"\n },\n \"globalIndicatorSettings\": {\n \"enabled\": true,\n \"filteringConditions\": [\n {\n \"enabled\": true,\n \"entityLabels\": {\n \"all\": {},\n \"values\": {\n \"items\": [\n {\n \"key\": \"service\",\n \"value\": \"payments\"\n }\n ]\n }\n },\n \"priorities\": {\n \"all\": {},\n \"values\": {\n \"items\": []\n }\n }\n }\n ]\n },\n \"name\": \"SRE Case Settings\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"caseLifecycle\": {\n \"autoResolve\": {\n \"enabled\": true,\n \"inactivePeriod\": \"3600s\"\n },\n \"kpi\": {\n \"thresholds\": [\n {\n \"enabled\": true,\n \"threshold\": \"300s\"\n }\n ]\n },\n \"resolutionSnoozePeriod\": \"600s\",\n \"suppressionPeriod\": \"3600s\"\n },\n \"globalIndicatorSettings\": {\n \"enabled\": true,\n \"filteringConditions\": [\n {\n \"enabled\": true,\n \"entityLabels\": {\n \"all\": {},\n \"values\": {\n \"items\": [\n {\n \"key\": \"service\",\n \"value\": \"payments\"\n }\n ]\n }\n },\n \"priorities\": {\n \"all\": {},\n \"values\": {\n \"items\": []\n }\n }\n }\n ]\n },\n \"name\": \"SRE Case Settings\"\n}"
response = http.request(request)
puts response.read_body{
"caseSettings": {
"caseLifecycle": {
"autoResolve": {
"enabled": true,
"inactivePeriod": "3600s"
},
"kpi": {
"thresholds": [
{
"enabled": true,
"threshold": "300s"
}
]
},
"resolutionSnoozePeriod": "600s",
"suppressionPeriod": "3600s"
},
"createTime": "2025-09-22T10:30:00.000Z",
"globalIndicatorSettings": {
"enabled": true,
"filteringConditions": [
{
"enabled": true,
"entityLabels": {
"all": {},
"values": {
"items": [
{
"key": "service",
"value": "payments"
}
]
}
},
"priorities": {
"all": {},
"values": {
"items": []
}
}
}
]
},
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
"name": "Default Team Config",
"updateTime": "2023-11-07T05:31:56Z"
}
}{
"code": 349,
"message": "<string>"
}{
"code": 349,
"message": "<string>"
}{
"code": 349,
"message": "<string>"
}{
"code": 349,
"message": "<string>"
}{
"code": 349,
"message": "<string>"
}Case Settings Service
Update a case settings team configuration
Update the display name and/or settings of an existing case settings team configuration.
Requires the following permissions:
case-config:Update
Update a case settings team configuration
curl --request PATCH \
--url https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id} \
--header 'Authorization: <api-key>' \
--header 'Content-Type: application/json' \
--data '
{
"caseLifecycle": {
"autoResolve": {
"enabled": true,
"inactivePeriod": "3600s"
},
"kpi": {
"thresholds": [
{
"enabled": true,
"threshold": "300s"
}
]
},
"resolutionSnoozePeriod": "600s",
"suppressionPeriod": "3600s"
},
"globalIndicatorSettings": {
"enabled": true,
"filteringConditions": [
{
"enabled": true,
"entityLabels": {
"all": {},
"values": {
"items": [
{
"key": "service",
"value": "payments"
}
]
}
},
"priorities": {
"all": {},
"values": {
"items": []
}
}
}
]
},
"name": "SRE Case Settings"
}
'import requests
url = "https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}"
payload = {
"caseLifecycle": {
"autoResolve": {
"enabled": True,
"inactivePeriod": "3600s"
},
"kpi": { "thresholds": [
{
"enabled": True,
"threshold": "300s"
}
] },
"resolutionSnoozePeriod": "600s",
"suppressionPeriod": "3600s"
},
"globalIndicatorSettings": {
"enabled": True,
"filteringConditions": [
{
"enabled": True,
"entityLabels": {
"all": {},
"values": { "items": [
{
"key": "service",
"value": "payments"
}
] }
},
"priorities": {
"all": {},
"values": { "items": [] }
}
}
]
},
"name": "SRE Case Settings"
}
headers = {
"Authorization": "<api-key>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
caseLifecycle: {
autoResolve: {enabled: true, inactivePeriod: '3600s'},
kpi: {thresholds: [{enabled: true, threshold: '300s'}]},
resolutionSnoozePeriod: '600s',
suppressionPeriod: '3600s'
},
globalIndicatorSettings: {
enabled: true,
filteringConditions: [
{
enabled: true,
entityLabels: {all: {}, values: {items: [{key: 'service', value: 'payments'}]}},
priorities: {all: {}, values: {items: []}}
}
]
},
name: 'SRE Case Settings'
})
};
fetch('https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'caseLifecycle' => [
'autoResolve' => [
'enabled' => true,
'inactivePeriod' => '3600s'
],
'kpi' => [
'thresholds' => [
[
'enabled' => true,
'threshold' => '300s'
]
]
],
'resolutionSnoozePeriod' => '600s',
'suppressionPeriod' => '3600s'
],
'globalIndicatorSettings' => [
'enabled' => true,
'filteringConditions' => [
[
'enabled' => true,
'entityLabels' => [
'all' => [
],
'values' => [
'items' => [
[
'key' => 'service',
'value' => 'payments'
]
]
]
],
'priorities' => [
'all' => [
],
'values' => [
'items' => [
]
]
]
]
]
],
'name' => 'SRE Case Settings'
]),
CURLOPT_HTTPHEADER => [
"Authorization: <api-key>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}"
payload := strings.NewReader("{\n \"caseLifecycle\": {\n \"autoResolve\": {\n \"enabled\": true,\n \"inactivePeriod\": \"3600s\"\n },\n \"kpi\": {\n \"thresholds\": [\n {\n \"enabled\": true,\n \"threshold\": \"300s\"\n }\n ]\n },\n \"resolutionSnoozePeriod\": \"600s\",\n \"suppressionPeriod\": \"3600s\"\n },\n \"globalIndicatorSettings\": {\n \"enabled\": true,\n \"filteringConditions\": [\n {\n \"enabled\": true,\n \"entityLabels\": {\n \"all\": {},\n \"values\": {\n \"items\": [\n {\n \"key\": \"service\",\n \"value\": \"payments\"\n }\n ]\n }\n },\n \"priorities\": {\n \"all\": {},\n \"values\": {\n \"items\": []\n }\n }\n }\n ]\n },\n \"name\": \"SRE Case Settings\"\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}")
.header("Authorization", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"caseLifecycle\": {\n \"autoResolve\": {\n \"enabled\": true,\n \"inactivePeriod\": \"3600s\"\n },\n \"kpi\": {\n \"thresholds\": [\n {\n \"enabled\": true,\n \"threshold\": \"300s\"\n }\n ]\n },\n \"resolutionSnoozePeriod\": \"600s\",\n \"suppressionPeriod\": \"3600s\"\n },\n \"globalIndicatorSettings\": {\n \"enabled\": true,\n \"filteringConditions\": [\n {\n \"enabled\": true,\n \"entityLabels\": {\n \"all\": {},\n \"values\": {\n \"items\": [\n {\n \"key\": \"service\",\n \"value\": \"payments\"\n }\n ]\n }\n },\n \"priorities\": {\n \"all\": {},\n \"values\": {\n \"items\": []\n }\n }\n }\n ]\n },\n \"name\": \"SRE Case Settings\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.coralogix.com/mgmt/openapi/5/cases/cases/case-settings/v1/configs/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"caseLifecycle\": {\n \"autoResolve\": {\n \"enabled\": true,\n \"inactivePeriod\": \"3600s\"\n },\n \"kpi\": {\n \"thresholds\": [\n {\n \"enabled\": true,\n \"threshold\": \"300s\"\n }\n ]\n },\n \"resolutionSnoozePeriod\": \"600s\",\n \"suppressionPeriod\": \"3600s\"\n },\n \"globalIndicatorSettings\": {\n \"enabled\": true,\n \"filteringConditions\": [\n {\n \"enabled\": true,\n \"entityLabels\": {\n \"all\": {},\n \"values\": {\n \"items\": [\n {\n \"key\": \"service\",\n \"value\": \"payments\"\n }\n ]\n }\n },\n \"priorities\": {\n \"all\": {},\n \"values\": {\n \"items\": []\n }\n }\n }\n ]\n },\n \"name\": \"SRE Case Settings\"\n}"
response = http.request(request)
puts response.read_body{
"caseSettings": {
"caseLifecycle": {
"autoResolve": {
"enabled": true,
"inactivePeriod": "3600s"
},
"kpi": {
"thresholds": [
{
"enabled": true,
"threshold": "300s"
}
]
},
"resolutionSnoozePeriod": "600s",
"suppressionPeriod": "3600s"
},
"createTime": "2025-09-22T10:30:00.000Z",
"globalIndicatorSettings": {
"enabled": true,
"filteringConditions": [
{
"enabled": true,
"entityLabels": {
"all": {},
"values": {
"items": [
{
"key": "service",
"value": "payments"
}
]
}
},
"priorities": {
"all": {},
"values": {
"items": []
}
}
}
]
},
"id": "3f166e9f-3c88-4af2-b52e-138f339dab3e",
"name": "Default Team Config",
"updateTime": "2023-11-07T05:31:56Z"
}
}{
"code": 349,
"message": "<string>"
}{
"code": 349,
"message": "<string>"
}{
"code": 349,
"message": "<string>"
}{
"code": 349,
"message": "<string>"
}{
"code": 349,
"message": "<string>"
}Authorizations
API key authentication
Path Parameters
ID of the case settings team configuration to update
Required string length:
36Pattern:
^[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}$Example:
"8c0c02a3-3c1c-4d56-9a2d-9f6ab6a4b321"
Body
application/json
Request to update an existing case settings team configuration.
Team-level configuration options for the lifecycle of case, such as suppression and snooze periods.
Show child attributes
Show child attributes
Team-level indicator configuration options for case management, including case lifecycle and event filtering conditions.
Show child attributes
Show child attributes
New display name for the case settings team configuration
Required string length:
1 - 4096Pattern:
^[\s\S]*$Example:
"SRE Case Settings"
Response
Response containing the updated case settings team configuration.
Team-level configuration entity for case management.
Show child attributes
Show child attributes
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