Documentation Index
Fetch the complete documentation index at: https://docs.coralogix.com/llms.txt
Use this file to discover all available pages before exploring further.
Cases service overview
The Cases service manages case entities in Coralogix, which track and correlate events across the system and, like alerts, can generate notifications through the Notification Center. The service supports the full case lifecycle, including retrieving and listing cases with filters and pagination, updating case fields, assigning and unassigning owners, acknowledging cases, resolving and closing cases, and overriding computed priority values. It also provides bulk operations for all major actions and exposes aggregation, filter, and grouping metadata to support UI workflows and case organization. Case entities progress through defined states, from created and active, to acknowledged, resolved, and closed, enabling structured investigation, ownership, and follow-up. Learn more in our documentation.Authentication and permissions
To use the Cases service API you need to create a personal or team API key. Cases do not ship with a permission preset; add the individualcase:* permissions you need.
| Presets | Permission | Description |
|---|---|---|
case:Read | Grants access to read cases, list cases, retrieve filter values, grouping keys, and case deep links. | |
case:Update | Update case fields and priority overrides. | |
case:Assign | Assign and unassign cases, including bulk operations. | |
case:Acknowledge | Acknowledge and unacknowledge cases, including bulk operations. | |
case:Close | Resolve and close cases, including bulk operations. |
Common error response codes
| Status Code | Description |
|---|---|
400 Bad Request | Response code 400 |
401 Unauthorized | Response code 401 |
500 Internal Server Error | Response code 500 |