> ## Documentation Index
> Fetch the complete documentation index at: https://docs.coralogix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get system default case settings team configuration settings

> Retrieve the platform-wide default settings for case settings team configurations.

Requires the following permissions:
- `case-config:Read`



## OpenAPI

````yaml openapi_v5.yaml get /cases/cases/case-settings/v1/configs:getSystemDefaults
openapi: 3.0.0
info:
  title: ''
  version: 1.0.0
servers:
  - url: https://api.coralogix.com/mgmt/openapi/5
  - url: https://api.eu2.coralogix.com/mgmt/openapi/5
  - url: https://api.coralogix.us/mgmt/openapi/5
  - url: https://api.cx498.coralogix.com/mgmt/openapi/5
  - url: https://api.coralogix.in/mgmt/openapi/5
  - url: https://api.coralogixsg.com/mgmt/openapi/5
  - url: https://api.ap3.coralogix.com/mgmt/openapi/5
security:
  - apiKeyAuth: []
tags:
  - name: AI Applications Service
    description: Manage the catalog of AI applications discovered from spans.
    externalDocs:
      url: ''
  - name: AI Evaluations Service
    description: >-
      Manage AI evaluations and the custom evaluation catalog for AI
      applications.
    externalDocs:
      url: ''
  - name: API Keys Admin Service
    description: Administrative operations for API Keys management.
    externalDocs:
      url: ''
  - name: API Keys Service
    description: Manage your API Keys.
    externalDocs:
      url: ''
  - name: Actions Service
    description: View and manage your Actions.
    externalDocs:
      url: ''
  - name: Alert Scheduler Rule service
    description: Manage your alert scheduler rules.
    externalDocs:
      url: ''
  - name: Alert definitions service
    description: >-
      View and manage your alerts using alert definitions - data structures that
      contain the configuration required to create an alert.
    externalDocs:
      description: Learn more about alerts in our documentation
      url: https://coralogix.com/docs/user-guides/alerting/introduction-to-alerts/
  - name: Alert events service
    description: >-
      Get information regarding your alert events - instances of alerts being
      triggered.
    externalDocs:
      description: Learn more about alert events and incidents in our documentation.
      url: https://coralogix.com/docs/user-guides/alerting/incidents/
  - name: Case Events service
    description: Manage case events, comments, and external thread synchronization.
    externalDocs:
      url: ''
  - name: Case Settings service
    description: Manage case settings team configurations.
    externalDocs:
      url: ''
  - name: Cases notification service
    description: Track notification adjacent data for cases.
    externalDocs:
      url: ''
  - name: Cases service
    description: >-
      Manage cases throughout their lifecycle. Create, view, assign,
      acknowledge, unacknowledge, resolve, and close cases to streamline
      investigations and follow-ups.
    externalDocs:
      description: Learn more about Cases in our documentation
      url: https://coralogix.com/docs/user-guides/cases/
  - name: Connector Schema service
    description: Retrieve connector schemas for notification center integrations
    externalDocs:
      description: Learn more about connectors in our documentation
      url: >-
        https://coralogix.com/docs/user-guides/notification-center/connectors/introduction/
  - name: Connectors service
    description: >-
      View and manage your connectors - integration instances for notification
      destinations
    externalDocs:
      description: Lean more about connectors in our documentation
      url: >-
        https://coralogix.com/docs/user-guides/notification-center/connectors/introduction/
  - name: Contextual data integration service
    description: Query for contextual data integration information.
    externalDocs:
      url: ''
  - name: Custom Enrichments Service
    description: Manage your enrichments.
    externalDocs:
      url: ''
  - name: Dashboard folders service
    description: Manage your dashboard folders.
    externalDocs:
      url: ''
  - name: Dashboard service
    description: Get information about the Coralogix Dashboard catalog.
    externalDocs:
      url: ''
  - name: Data Usage Query service
    description: >-
      Query billable data usage through the public Coralogix API using daily or
      hourly bucketed aggregations over supported labels.
    externalDocs:
      url: ''
  - name: Data Usage Service
    description: A service to manage data usage metrics.
    externalDocs:
      url: ''
  - name: Enrichments Service
    description: Manage your enrichments.
    externalDocs:
      url: ''
  - name: Entities service
    description: Query information about registered entities in the notification center
    externalDocs:
      description: Lean more about the notification center in our documentation
      url: https://coralogix.com/docs/user-guides/notification-center/introduction/
  - name: Events Service
    description: A service for querying events.
    externalDocs:
      description: Learn more about alerts in our documentation
      url: https://coralogix.com/docs/user-guides/alerting/introduction-to-alerts/
  - name: Events2Metrics Service
    description: Manage your events2metrics.
    externalDocs:
      url: ''
  - name: Extension deployment service
    description: A service that enables querying for extension deployment information.
    externalDocs:
      description: Find out more about extensions in our documentation.
      url: https://coralogix.com/docs/integrations/extensions/
  - name: Extension service
    description: A service that enables querying for extension information.
    externalDocs:
      description: Learn more about extensions in our documentation.
      url: https://coralogix.com/docs/integrations/extensions/
  - name: Folders for views service
    description: Create and manage view folders.
    externalDocs:
      url: ''
  - name: Global routers service
    description: >-
      View and manage your global routers - entities that direct notifications
      to configured destinations based on conditions
    externalDocs:
      description: Lean more about global routers in our documentation
      url: >-
        https://coralogix.com/docs/user-guides/notification-center/routing/introduction/
  - name: IP access service
    description: >-
      IP access service provides the API for managing company IP access
      settings.
    externalDocs:
      url: ''
  - name: Incidents service
    description: >-
      Handle all operations related to incident management within Coralogix.
      Identify, manage, and resolve incidents efficiently through automated
      workflows and team collaboration.
    externalDocs:
      description: Find out more about incident management in our documentation
      url: https://coralogix.com/docs/user-guides/alerting/incidents/
  - name: Integration service
    description: A service that enables querying for integration information.
    externalDocs:
      description: Find out more about integrations in our documentation.
      url: https://coralogix.com/docs/integrations/getting-started/
  - name: Metrics Data Archive Service
    description: View and manage your storage targets for metrics.
    externalDocs:
      description: Find out more about archives
      url: >-
        https://coralogix.com/docs/user-guides/data-flow/s3-archive/connect-s3-archive/
  - name: Notifications testing service
    description: >-
      Test your notification center configurations including connectors,
      presets, and templates
    externalDocs:
      description: Lean more about the notification center in our documentation
      url: https://coralogix.com/docs/user-guides/notification-center/introduction/
  - name: Outgoing webhooks service
    externalDocs:
      description: Find out more about outbound webhooks in our documentation.
      url: >-
        https://coralogix.com/docs/user-guides/alerting/outbound-webhooks/generic-outbound-webhooks-alert-webhooks/
  - name: Policies Service
    description: View and manage your TCO policies
    externalDocs:
      url: ''
  - name: Presets service
    description: >-
      View and manage your presets - pre-configured templates for notification
      content rendering
    externalDocs:
      description: Lean more about presets in our documentation
      url: >-
        https://coralogix.com/docs/user-guides/notification-center/presets/introduction/
  - name: Quota Allocation Rule Set service
    description: Manage quota allocation rules for different entity types.
    externalDocs:
      url: ''
  - name: Recording Rules Service
    description: A service to manage recording rules.
    externalDocs:
      url: ''
  - name: Retentions Service
    description: View and manage retentions
    externalDocs:
      url: ''
  - name: Role Management Service
    description: Service for managing system and custom roles.
    externalDocs:
      url: ''
  - name: Rule Groups Service
    description: A service to manage rule groups.
    externalDocs:
      url: ''
  - name: SAML Configuration Service
    description: Manage your SAML configuration
    externalDocs:
      url: ''
  - name: Scopes Service
    description: A service to manage scopes
    externalDocs:
      url: ''
  - name: Slos Service
    description: A service for managing Service Level Objectives (SLOs).
    externalDocs:
      url: ''
  - name: Target Service
    description: View and manage your storage targets for logs.
    externalDocs:
      description: Find out more about archives
      url: >-
        https://coralogix.com/docs/user-guides/data-flow/s3-archive/connect-s3-archive/
  - name: Team Groups Management Service
    description: Manage Team Groups.
    externalDocs:
      url: ''
  - name: Users Management Service
    description: >-
      Manage team members (users) including creation, updates, search, and
      status management.
    externalDocs:
      url: ''
  - name: Views service
    description: Create and manage views.
    externalDocs:
      url: ''
paths:
  /cases/cases/case-settings/v1/configs:getSystemDefaults:
    get:
      tags:
        - Case Settings service
      summary: Get system default case settings team configuration settings
      description: >-
        Retrieve the platform-wide default settings for case settings team
        configurations.


        Requires the following permissions:

        - `case-config:Read`
      operationId: CaseSettingsService_GetSystemDefaultCaseSettings
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetSystemDefaultCaseSettingsResponse'
          description: ''
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          description: Unauthorized request
        '403':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          description: Forbidden
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          description: Internal server error
      externalDocs:
        url: ''
components:
  schemas:
    GetSystemDefaultCaseSettingsResponse:
      title: Get default case settings response
      required:
        - globalIndicatorSettings
      type: object
      properties:
        caseLifecycle:
          $ref: '#/components/schemas/CaseLifecycle'
        globalIndicatorSettings:
          $ref: '#/components/schemas/GlobalIndicatorSettings'
      description: >-
        Response containing platform-wide default case settings team
        configuration values.
      externalDocs:
        url: ''
    Error:
      type: object
      properties:
        code:
          maximum: 599
          minimum: 100
          type: integer
          description: HTTP status code of the error (for example 400, 404, 500).
          format: int32
        message:
          maxLength: 4096
          minLength: 0
          pattern: ^[\s\S]*$
          type: string
          description: Human-readable description of the error.
      description: Standard error response body returned for a failed request.
    CaseLifecycle:
      title: Case lifecycle settings
      type: object
      properties:
        alertSuppressionStrategy:
          $ref: '#/components/schemas/AlertSuppressionStrategy'
        autoResolve:
          $ref: '#/components/schemas/AutoResolveConfig'
        kpi:
          $ref: '#/components/schemas/CaseKPIs'
        resolutionSnoozePeriod:
          minLength: 0
          type: string
          description: Period after resolution during which new cases are snoozed.
          example: 600s
        suppressionPeriod:
          minLength: 0
          type: string
          description: >-
            Default period during which duplicate or related cases are
            suppressed.
          example: 3600s
      description: >-
        Team-level configuration options for the lifecycle of case, such as
        suppression and snooze periods.
      externalDocs:
        url: ''
    GlobalIndicatorSettings:
      title: Global indicator settings
      type: object
      properties:
        enabled:
          type: boolean
          description: >-
            Enable/disable this setting. When this is disabled, no alerts will
            be processed for cases.
        filteringConditions:
          minItems: 0
          type: array
          items:
            $ref: '#/components/schemas/IndicatorFilter'
          description: >-
            Whitelist conditions for the alerts to be processed. Empty list
            means all alerts are processed. Filtering_condition evaluations will
            be OR'ed together
      description: >-
        Team-level indicator configuration options for case management,
        including case lifecycle and event filtering conditions.
      externalDocs:
        url: ''
    AlertSuppressionStrategy:
      enum:
        - ALERT_SUPPRESSION_STRATEGY_UNSPECIFIED
        - ALERT_SUPPRESSION_STRATEGY_IGNORE
        - ALERT_SUPPRESSION_STRATEGY_CREATE_CASE
      type: string
      description: Alert suppression strategy.
    AutoResolveConfig:
      title: Auto resolve config
      type: object
      properties:
        enabled:
          type: boolean
          description: Enable/disable automatic resolution
        inactivePeriod:
          minLength: 0
          type: string
          description: Period of inactivity after which cases are automatically resolved.
          example: 3600s
      description: >-
        Configuration for automatically resolving cases after a certain period
        of inactivity.
      externalDocs:
        url: ''
    CaseKPIs:
      title: KPI settings
      type: object
      properties:
        thresholds:
          minItems: 0
          type: array
          items:
            $ref: '#/components/schemas/KPISettings'
          description: List of KPI thresholds for different case priorities.
      description: >-
        Case lifecycle KPI thresholds grouped first by KPI type and then by case
        priority.
      externalDocs:
        url: ''
    IndicatorFilter:
      title: Indicator filter
      type: object
      properties:
        enabled:
          type: boolean
          description: Enable/disable this filter
        entityLabels:
          $ref: '#/components/schemas/EntityLabelFilter'
        priorities:
          $ref: '#/components/schemas/IndicatorPriorityFilter'
      description: >-
        Object for filtering signals to be processed by the cases pipeline. The
        filters will be AND'ed together.
      externalDocs:
        url: ''
    KPISettings:
      title: KPI threshold entry
      type: object
      properties:
        enabled:
          type: boolean
          description: Enable or disable this threshold entry.
          example: true
        priority:
          $ref: '#/components/schemas/CasePriority'
        threshold:
          minLength: 0
          type: string
          description: Elapsed time after which the KPI is considered breached.
          example: 300s
        type:
          $ref: '#/components/schemas/KPIType'
      description: Single KPI breach threshold for a specific case priority.
      externalDocs:
        url: ''
    EntityLabelFilter:
      title: All or EntityLabel list
      type: object
      oneOf:
        - required:
            - all
          type: object
        - required:
            - values
          type: object
        - type: object
          not:
            anyOf:
              - required:
                  - all
                type: object
              - required:
                  - values
                type: object
      properties:
        all:
          $ref: '#/components/schemas/All'
        values:
          $ref: '#/components/schemas/EntityLabelFilter.Values'
      description: Select all items from a specific list of EntityLabels (Key/Values).
      externalDocs:
        url: ''
    IndicatorPriorityFilter:
      title: All or IndicatorPriority list
      type: object
      oneOf:
        - required:
            - all
          type: object
        - required:
            - values
          type: object
        - type: object
          not:
            anyOf:
              - required:
                  - all
                type: object
              - required:
                  - values
                type: object
      properties:
        all:
          $ref: '#/components/schemas/All'
        values:
          $ref: '#/components/schemas/IndicatorPriorityFilter.Values'
      description: Select all priorities or a specific list of IndicatorPriority values.
      externalDocs:
        url: ''
    CasePriority:
      enum:
        - CASE_PRIORITY_UNSPECIFIED
        - CASE_PRIORITY_P1
        - CASE_PRIORITY_P2
        - CASE_PRIORITY_P3
        - CASE_PRIORITY_P4
        - CASE_PRIORITY_P5
      type: string
      description: Case priority.
    KPIType:
      enum:
        - KPI_TYPE_UNSPECIFIED
        - KPI_TYPE_TIME_TO_ACKNOWLEDGE
        - KPI_TYPE_TIME_TO_RESOLVE
        - KPI_TYPE_TIME_TO_UPDATE
      type: string
      description: Kpi type.
    All:
      title: All filter values selected
      type: object
      additionalProperties: false
      description: Represents selection of all items in the filter
      externalDocs:
        url: ''
    EntityLabelFilter.Values:
      type: object
      properties:
        items:
          minItems: 0
          type: array
          items:
            $ref: '#/components/schemas/v1.KeyValue'
          description: >-
            List of EntityLabels (Key/Value) to filter to. Passing empty list
            here means no alerts will be processed.
      description: >-
        An explicit list of entity label key-value pairs to include in the
        filter.
      externalDocs:
        url: ''
    IndicatorPriorityFilter.Values:
      type: object
      properties:
        items:
          minItems: 0
          type: array
          items:
            $ref: '#/components/schemas/IndicatorPriority'
          description: >-
            List of IndicatorPriorities to filter to. Passing empty list here
            means no alerts will be processed.
      description: Entity label filter.values.
      externalDocs:
        url: ''
    v1.KeyValue:
      title: Key-value pair
      required:
        - key
        - value
      type: object
      properties:
        key:
          minLength: 0
          type: string
          description: Key of the pair (e.g., label or grouping name)
          example: service
        value:
          minLength: 0
          type: string
          description: Value associated with the key
          example: payments
      description: >-
        Represents a simple key-value pair, often used for labels or groupings
        in cases.
      externalDocs:
        url: ''
    IndicatorPriority:
      title: Indicator priority
      enum:
        - INDICATOR_PRIORITY_UNSPECIFIED
        - INDICATOR_PRIORITY_P1
        - INDICATOR_PRIORITY_P2
        - INDICATOR_PRIORITY_P3
        - INDICATOR_PRIORITY_P4
        - INDICATOR_PRIORITY_P5
      type: string
      description: Priority of an alert indicator at trigger time.
  securitySchemes:
    apiKeyAuth:
      type: apiKey
      in: header
      name: Authorization
      description: API key authentication

````